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WHAT WE DO
Aftercare
ePro understands that delivering exceptional products and services is only the beginning. In a country like Sri Lanka, where reliable after-sales support is crucial, we are committed to ensuring that your investment continues to perform seamlessly. Our Aftercare Services are designed to provide you with peace of mind and long-term value.
Comprehensive Maintenance Contracts
We offer tailored maintenance contracts for all the products and services we supply. These agreements ensure that your systems and equipment remain in optimal condition, minimizing downtime and maximizing efficiency. Whether it’s IT equipment, electrical systems, lighting solutions, or active components, our after-care agreements provide a structured approach to ongoing support
First-Year Free Support
For the first year following the completion of a fresh project, we undertake most maintenance tasks free of charge under manufacturer warranty terms and conditions. This ensures that you experience hassle-free operation during the critical initial phase. After this period, our after-care agreements take over to provide continued support tailored to your needs.
Specialized Areas of Expertise
Our After Care Services extend beyond basic maintenance. We specialize in supporting critical areas such as:
- IT Equipment: Ensuring your technology infrastructure remains up-to-date and fully functional.
- Electrical Systems: Regular inspections and repairs to maintain safety and efficiency.
- Lighting Solutions: Maintenance of lighting installations for consistent performance.
- Active Components: Proactive care for components requiring high precision and reliability.
Interior & Furniture Maintenance
In addition to technical services, we also offer maintenance contracts for interior spaces and furniture. Our team ensures that your workspace remains aesthetically pleasing and functional, just as if it were managed by your in-house staff.
Plant Maintenance
For businesses with greenery or landscaping needs, we provide plant maintenance services that keep your environment vibrant and healthy year-round.
What are the benefits of aftercare?
Time and cost efficient
Single point of contact
Support on day-two and churn works
Monitor your workplace performance
Detailed understanding of your project
Easily adopt new ways of working
Why Choose ePro After Care?
- Peace of Mind: Our agreements ensure uninterrupted performance even after the first year.
- Expert Team: Skilled professionals dedicated to maintaining your assets.
- Custom Solutions: Flexible contracts tailored to your specific requirements.
- Cost Savings: Preventive maintenance reduces unexpected repair costs.
At ePro, we believe that our relationship with you doesn’t end after project completion—it grows stronger through our commitment to ongoing care. With our After Care Services, you can focus on your business while we take care of the rest. Contact us today to learn more about how we can support you!
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Introduction to Oktra
Client Services
Our Client Services team remain your single point of contact throughout your workplace lifecycle. Whether you are transitioning to a hybrid working model or reconfiguring your workspace, they are positioned to help you measure workplace performance and adapt your office design..